Effective Date: June 2026
At StoreDaddy, customer satisfaction is important to us. We strive to provide high-quality Mushroom Coffee products and a positive shopping experience. Please review our Refund and Returns Policy carefully before making a purchase.
Returns
We accept return requests for eligible products within 30 days of delivery.
To qualify for a return:
- The product must be unused and unopened.
- The product must be in its original packaging.
- The item must be in the same condition as received.
- Proof of purchase or order confirmation must be provided.
For health, safety, and quality assurance reasons, we cannot accept returns of opened, used, or damaged consumable products unless the item arrived damaged or defective.
Non-Returnable Items
The following items are not eligible for return:
- Opened Mushroom Coffee products
- Used products
- Gift cards
- Promotional or clearance items
- Products damaged due to misuse or improper storage
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photos of the product and packaging
We will review the request and, when appropriate, provide a replacement or refund.
Refunds
Once your return is received and inspected, we will notify you regarding the status of your refund.
If approved, the refund will be issued to the original payment method used for the purchase.
Refund processing times may vary depending on your payment provider, but most refunds are completed within 5–10 business days after approval.
Shipping Costs
Original shipping charges are non-refundable unless the return is the result of:
- A damaged product
- An incorrect shipment
- A product defect
Customers are responsible for return shipping costs unless otherwise required by applicable law.
Order Cancellations
Orders may be canceled before they have been processed or shipped.
Once an order has been shipped, it cannot be canceled and must follow the return process outlined in this policy.
Chargebacks
If you experience an issue with your order, we encourage you to contact our customer support team before initiating a chargeback or payment dispute. We are committed to resolving concerns fairly and promptly.
Contact Us
For return, refund, or order-related questions, please contact us:
StoreDaddy
Website: https://storedaddy.online
Email: info@storedaddy.online
We are committed to providing excellent customer service and will work to resolve any concerns regarding your purchase as quickly as possible.